NZ’s largest technical team get-together - RALI Technical Team Conference 2015
Resene Automotive & Light Industrial’s Technical Sales Team gathered in Auckland for 4 days of intensive training and theory. A unique sight as RALI is the only refinish distributor that has a national team of technical experts this large.
Ensuring that all 12 technical experts learn about the latest technology in coatings, application and safety is part of the expertise RALI’s technical team need to assist with real-world situations. Being able to suggest best practice respiratory protection for various scenarios, alternate spray gun set ups for high technology products like waterborne paint for vehicles or industrial applications, or explain why a paint coating refinish is not as desired, is part of what the team face daily.
In the RALI Training Centre the team were equipped and trained on RALI’s new exclusive offering of DeVilbiss TEKNA Spray Guns. Kitted out with their own TEKNA spray guns for the training and also for demo’s and install situations means they are familiar with the latest gear. Some of the products sprayed included RALI Epacryl, RALI HS Acrythane, and a RALI waterborne furniture coating to be released in 2016. A new front section car jig was prepared to spray Standox Standard Clear, Standox Non-stop Primer and Standoblue. In keeping with health and safety best practice, the team utilised their new Sundström Air-fed respirators, another of RALI’s exclusive offerings.
Familiarising themselves with the latest product offerings; knowing about paint quirks or application tricks is best shared as the different environments have different experiences around NZ. Sharing results and feedback from a waterborne demo in sub-zero conditions in a South Island winter – to a productive shop with a spray booth that heats to 70°C in 2 minutes helps the technical team be amongst the best in NZ.
On the theory side, the RALI Technical Experts ensured they are up to date with their RALI University, an in-house training program that together with Axalta’s product training programs will be rolled out in 2016. Being able to pass on expert knowledge in real-world scenarios is as important as assessing issues and suggesting a best practice solution.